Privacy Policy

1Overview & Commitment

At Mahadev Academy ("we", "our", or "us"), protecting your privacy and personal data is our top priority. This Privacy Policy outlines how we collect, store, process, and safeguard your information when you visit our website (mahadevacademy.com) or use our mobile learning portal.

We do not sell, rent, or trade student personal information to third-party advertisers. All data collection is strictly limited to delivering educational services, processing course enrollments, and ensuring security.

2Information We Collect

We collect only the necessary data required to create student accounts and deliver coaching services:

• Personal Credentials: Your full name, email address, phone number, and gender provided during registration.
• Verification Documents: Identity verification documents (e.g., PDF uploads) provided by female students for scholarship/gender discount verification. These are securely uploaded and accessed solely by authorized administrative personnel.
• Payment Information: Course purchase order IDs, transaction statuses, and payment reference numbers. Note: Sensitive payment card or UPI banking details are processed directly by RBI-regulated payment gateways (Paytm/Razorpay) and are never stored on our servers.
• Technical & Usage Logs: IP address, device type, browser information, and learning activity logs to ensure platform security and optimize app performance.

3How We Use Your Data

Your data is used strictly for the following educational and operational purposes:

• Creating and managing your student account across web and mobile platforms.
• Sending email verification links and password reset notifications.
• Fulfilling course purchases, test series access, and bookstore orders.
• Providing customer support and academic assistance.
• Complying with legal requirements and preventing fraudulent activities.

4Data Security & Cloud Storage

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data:

• All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS protocols.
• Uploaded PDF verification documents are stored securely in Cloudinary enterprise storage with restricted access permissions.
• Student passwords are hashed using industry-standard bcrypt algorithms and cannot be retrieved in plain text by anyone.

5Third-Party Disclosures

We do not sell your personal data. We only share information with trusted third-party service providers necessary to operate our platform:

• Payment Gateways (Paytm / Razorpay): To securely process course subscription transactions.
• Cloud Infrastructure (AWS / Cloudinary / Render): For secure hosting, database management, and media delivery.
• Transactional Email Services: To deliver verification links and order receipts.

6Your Rights & Data Access

You have the right to inspect, update, or request deletion of your personal data stored with us. You can delete your student account anytime at mahadevacademy.in/delete-account or from the Mahadev Academy student app (Delete Account). You may also email mahadevfoundationkrj@gmail.com.